Shipping policy

CRVE Athletics – Shipping Policy

Order Processing

All orders are processed within 3-7 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been placed, and another notification with tracking information once your order has shipped.

During high-volume periods, product launches, or holidays, processing times may be slightly longer. We appreciate your patience and support as a small business.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected delivery method.
Estimated delivery times are provided by the carrier and may vary depending on your location and external factors (such as weather or postal delays).

Once your order leaves our facility, CRVE Athletics is not responsible for delays or issues caused by the shipping carrier.

Domestic Shipping

We currently ship throughout the United States.
Standard delivery times typically range from 3–7 business days once shipped, depending on your region and carrier.

International Shipping (Optional)

If you plan to offer it later, you can include this:

We currently do not ship internationally.
If you are located outside the U.S. and wish to place an order, please contact us at team@crveathletics.com for availability and options.

(If you want to offer international shipping in the future, I can adjust this section with customs, duties, and tax language.)

Order Tracking

Once your order has shipped, you’ll receive an email with your tracking number.
Please allow up to 24–48 hours for tracking information to update after you receive your shipping confirmation.

Lost or Stolen Packages

CRVE Athletics is not responsible for lost, stolen, or misdelivered packages once they have been marked as delivered by the carrier.
If your package is missing, please:

  1. Verify the shipping address on your order confirmation.

  2. Check with neighbors or your local postal office.

  3. Contact the carrier directly using your tracking number.

If you need additional assistance after completing these steps, email us at team@crveathletics.com and we’ll do our best to help.

Damaged or Incorrect Items

Please inspect your order immediately upon arrival.
If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery at team@crveathletics.com with your order number and clear photos of the issue.
We’ll review your claim and arrange for a replacement or store credit if approved.

Address Changes

We cannot modify or redirect an order once it has been shipped.
If you realize there is an error in your shipping address, please email us immediately after placing your order at team@crveathletics.com and include your order number and correct address.

Contact

For all shipping-related inquiries, please contact:
📧 team@crveathletics.com
🕓 Response time: within 1–3 business days